Delivery | Free Delivery

Welcome to www.caylahenri.co.uk standard delivery and free delivery policy.

General Information:

This communicates the our commitment to fast order processing, estimated delivery times and sets clear expectations for our customers, regarding dispatch based on the time an order is placed. At Cayla Henri, we prioritise efficiency and timely service.

Your satisfaction is our top priority, and we appreciate your business and support. If you have any questions or concerns regarding our delivery policy or need assistance, please don't hesitate to get in touch.

1. Orders Placed Before Noon:
   
   1.1 This communicates the our commitment to fast order processing and sets clear expectations for our customers, regarding dispatch times based on the time of order placed.

   1.2 Orders placed before noon on weekdays (Monday to Friday) are typically dispatched the same day.

   1.3 This means that if you place your order in the morning (by 11.59 am), we'll aim to have it on its way to you as quickly as possible.

   1.4 Orders placed on a Friday morning (by 11.59 am) will typically be delivered on the following Monday, even though we aim to dispatch on the same day, Royal Mail do not deliver on a Sunday.

   1.5 Our commitment to swiftly dispatch your order, ensures that you receive your items promptly, allowing you to enjoy your purchase without delay.

   1.6 Please note that orders placed after noon may be dispatched the following business day, but rest assured, we strive to process all orders promptly. Orders placed on a Saturday will be dispatched on the following Monday.
   
   

2. Tracked 48 Delivery
   
   With your order placed, here's information about the delivery options offered:

   2.1 With Tracked 48 Delivery, your package is shipped using a tracked service, allowing you to monitor its progress from dispatch to delivery.

   2.2 Typically, packages sent via Tracked 48 Delivery reach their destination within 2-3 working days after dispatch. This option provides peace of mind, as you can easily track your order's journey and receive notifications regarding its status.
   
   

3. Free Delivery for Orders £50 or More:
   
   3.1 This option is perfect for customers looking to save on shipping costs while stocking up on their favorite products.

   3.2 With free delivery, you can shop conveniently and confidently, knowing that your order will arrive without any additional shipping charges.
   
   

By offering both Tracked 48 Delivery and Free Delivery for qualifying orders, we aim to provide flexibility and convenience to our customers, ensuring a seamless shopping experience from start to finish.

For any questions or inquiries regarding delivery, please don't hesitate to get in touch.